Chapter 3: The Mind – Emotions

Like Chapter 2, Chapter 3 also considers the human mind, but instead of focusing on cognition, as we did in Chapter 2, Chapter 3 will look at emotions. Having said that, we will spend some time in this chapter considering the interplay of emotions and cognition. Our goal is to better understand how emotions may create and/or contribute to conflict, and what we can learn from emotion research to support people with their emotions in conflict resolution processes. We will “unpack” emotions and consider some definitions and theories of emotions, as well as the question of “how emotions are made” and expressed. We will especially consider the experience of stress and “stress response” as being closely intertwined with (negative) emotions. In this context, we will also look at how stress and other components of emotions may affect the cognitive processes that you were introduced to in the previous chapter.  Finally, we will pay attention to aggression as being closely linked to the experience of negative emotions such as fear and anger.

Learning Outcomes

  • define and explain emotions
  • distinguish emotions from other related processes and phenomena such as affect, mood and stress
  • distinguish various dimensions and components of emotions
  • describe the physiological and behavioural dimension of emotions, including the stress response, as well as fight and flight behaviour
  • consider neuroscience and cognitive psychology knowledge and research on emotions for people in conflict and conflict resolution processes.

Key Readings

Lindner, E. G. (2014). Emotion and conflict. In P. T. Coleman, M. Deutsch & E. C. Marcus (Eds.), The handbook of conflict resolution: Theory and practice. John Wiley & Sons.

Tanz, J. S., & Mcclintock, M. K. (2017). The physiologic stress response during mediation. Ohio State Journal On Dispute Resolution 32(1), 29.



Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Neuroscience, Psychology and Conflict Management Copyright © 2024 by Judith Rafferty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.