Book Title: Leading in Health and Social Care

Leading in Health and Social Care Copyright © 2023 by Sheree Lloyd; Richard Olley; Eleanor Milligan; Katy Aish; Amanda Barnes; Janelle Craig; Jennifer Evans; John Adamm Ferrier; Hanan Khalil; Ali Lakhani; Karrie Long; Melanie Murray; Ana Rita Sequeira; and Ruth Mackenzie-Stewart or their employers as appropriate is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

This book was published by Griffith University via the Council of Australian University Librarians Open Educational Resources Collective. The online version is available at https://oercollective.caul.edu.au/leading-in-health-and-social-care/

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Note that corporate logos and branding are specifically excluded from the Creative Commons Attribution Noncommercial Licence of this work, and may not be reproduced under any circumstances without the express written permission of the copyright holders.

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Leading in Health and Social Care by Sheree Lloyd, Richard Olley, Eleanor Milligan, Katy Aish, Amanda Barnes, Janelle Craig, Jen Evans, John Adamm Ferrier, Hanan Khalil, Ali Lakhani, Karrie Long, Ruth McKenzie-Stewart, Melanie Murray and Ana Rita Sequeira is licensed under a Creative Commons Attribution Noncommercial 4.0 Licence by Griffith University, except where otherwise noted.

Additionally, permission has been sought for the following content, which is specifically excluded from the Creative Commons Attribution Non-Commercial 4.0 Licence of this work, and may not be reproduced under any circumstances without the express written permission of the copyright holders:

• The book cover (illustration) is created by melitas, licenced from iStock and used under their standard licence. All other rights are retained by iStock.
• Downing, R., Kowal, E. and Paradies, Y. 2011. Indigenous cultural training for health workers in Australia. International Journal for Quality in Health Care, 23(3), 247-257.
• San Francisco Department of Public Health. 2016. Trauma-Informed Systems (TIS) Healing Ourselves, Our Communities and Our City: Program Overview. https://traumatransformed.org/documents/TIS-Program-Overview.pdf
• Loomis, B., Epstein, K., Dauria, E. F. and Dolce, L., 2019. Implementing a trauma-informed public health system in San Francisco, California. Health Education & Behavior, 46(2), pp.251-259.
• Perlo, J., Balik, B., Swenson, S., Kabcenell, A., Landsman, J. and Feeley, D. 2017. IHI framework for improving joy in work. https://www.ihi.org/Topics/Joy-In-Work/Pages/default.aspx

Additionally, every chapter contains third-party works licenced under a variety of CC licences as indicated at the point of use.

The following videos have embedded links in this work and are specifically excluded from the Creative Commons Attribution Non-Commercial 4.0 Licence of this work, and may not be reproduced under any circumstances without the express written permission of the copyright holders:

• Clinical Excellence Commission. The Six Dimensions of Healthcare Quality. https://www.youtube.com/watch?v=I8Y962VTiBY 
• CauseMapping. What is Root Cause Analysis? https://www.youtube.com/watch?v=sFQFfrYjtPU
• Videojug. How to Interview Candidates for a Job. https://www.youtube.com/watch?v=d6uzZqkcsa8
• Stream Dental HR. The True Cost of Employee Turnover. https://www.youtube.com/watch?v=c4tZX-p8DSM
• Josh Bersin. The History of Performance Management, from the Josh Bersin Academy. https://www.youtube.com/watch?v=YqdR_ejViMI
• Michael Brown. The Performance Appraisal from hell. https://www.youtube.com/watch?v=YqdR_ejViMI
• Hendri L Tobing. Training needs Analysis or TNA. https://www.youtube.com/watch?v=X3cSAjHDeag
• Digital Health Atlas by WHO. Digital Health Atlas: An Overview. https://www.youtube.com/watch?v=qEFzi0OtJMQ
• Canada Health Infoway. Innovation in Health Care. https://www.youtube.com/watch?v=5yRKcZzaLA4

Recommended citation:  Lloyd, S., Olley, R., Milligan, E., Aish, K., Barnes, A., Craig, J., Evans, J., Ferrier, J. A., Khalil, H., Lakhani, A., Long, K., McKenzie-Stewart, R., Murray, M., and Sequeira, A. R. (2023). Leading in Health and Social Care. Griffith University. https://dx.doi.org/10.25904/6A38-4917

Recommended attribution: Leading in Health and Social Care by Sheree Lloyd, Richard Olley, Eleanor Milligan, Katy Aish, Amanda Barnes, Janelle Craig, Jen Evans, John Adamm Ferrier, Hanan Khalil, Ali Lakhani, Karrie Long, Ruth McKenzie-Stewart, Melanie Murray and Ana Rita Sequeira is licensed under a Creative Commons Attribution Noncommercial 4.0 Licence by Griffith University.