Meet the Author

Dr Sarah Steen is a Lecturer in Human Resource Management at Deakin University, Melbourne, Australia. She is a Fellow of the Higher Education Academy, has received an Australasian award for Recognition of Excellence and Contribution to Student Learning, and received a Vice Chancellor’s award for her thesis on Questioning the Value of Usefulness of Student Evaluation of Teaching. She has a proven twelve-year track record of outstanding teaching excellence with extensive undergraduate and postgraduate experience across areas of Human Resource Management, Organisational Behaviour, and Management. As a passionate educator, she strives to create an inclusive and supportive learning environment that caters to all learning needs, encourages students to contribute their ideas in a safe space, and ultimately, encourages students to learn new perspectives and skills. As an advocate for learning by doing, Sarah seeks to create learning environments where students can put theory into practise for example by immersing themselves in role-plays that replicate real-life situations to develop and enhance various skills which they require to confront the challenges in the real world. She is excited to have this resource available to assist with students’ learning on navigating difficult conversations, negotiation, and mediation in the workplace.

 This photograph is all rights reserved to Dr Sarah Steen.