If You Need Help
What help is available to you?
Your peers:
- Discuss any problems with other teammates and peers to see if you can produce a solution together. You may need to be creative with your solutions; the chapters on ‘Challenges of Teamwork’ and ‘Activities to Strengthen Teamwork Skills’ can offer some guidance.
Your unit site:
- Here you can access the Discussion Board where you can post questions about the assignment (and see answers to other students’ questions too).
- You can also access assignment information, the rubric and all your content here. Ensure you read the assignment information documents and rubric to see what is required.
-
The unit guide will give you an overview of all the assignments for the unit, as well as their due dates.
-
If you are needing an extension, or to apply for special consideration, more information can be found via the Deakin Life Blog.
Staff members:
-
This might include your lecturer or unit chair.
-
When contacting staff, try to do so during business hours (9am-5pm Monday to Friday) using the email address on the unit site.
- Allow at least 3 working days for the staff member to reply. If you have not heard anything after that, you can send a follow up email.
- Email templates are provided in the ‘Further Resouces’ chapter as a guide for any emails you send to a staff member.
-
You can request a meeting with a staff member to discuss any concerns in person by sending them an email. When meeting a staff member, you can take notes, or your project work in with you. You can also go as a group. It is helpful to write down/ have typed some record of what you want to discuss, particularly if you are worried you will forget something.
-
If you are uncomfortable speaking with your lecturer or unit chair, please contact the Disability Resource Centre at the following email: drcentre@deakin.edu.au
Further resources at Deakin
Click on each resource to learn more.
Disability Resource Centre (DRC)
The DRC can support students with any disabilities or conditions which may impact their study or participation in student life. More information and support can be found on the DRC website.
Diversity, Equity and Inclusion (DEI)
The DEI team work to create inclusive environments that celebrate diversity in a safe and respectful community. More information and support can be found on the DEI website.
IT support
For any IT related questions or support, follow the link to access self-help resources, book appointments or contact IT on their website.
Library Resources
The library at Deakin offers a broad range of support services for students, as well as access to online readings, bookable rooms for study and more.
For more information about the services on offer at the library, you can visit the library website.
Sunflower lanyards
The hidden disabilities sunflower lanyard is a globally recognised symbol that aims to highlight that not all disabilities are visible. Students and staff at Deakin can wear a green sunflower lanyard to indicate they have a hidden disability and may need extra time, help or understanding in certain situations. The white lanyard indicates you are showing your support and awareness for those with an invisible disability. Common invisible disabilities include depression, anxiety, autism, chronic pain and fatigue, obsessive compulsive disorder, sensory disabilities, and others.
Students and staff can learn more about the Hidden Disability Lanyard at Deakin, and request one for themselves through the Hidden Disability Sunflower @ Deakin: Learning Kit
Reset room
This is a reset room located in the library at each of the campuses at Deakin. The reset room is a space for students who may be feeling overwhelmed or needing a quiet space to help regain a sense of control. More information can be found at the reset room information page.
