"

Further Resources

The following templates are suggestions for how you could respectively approach either group or staff members with a problem. The information in square brackets [ ] should be edited to fit to your specific situation. Otherwise, the templates can be used as they are.

 

Templates for Emailing Your Group Members

 

Emailing a group member who you have not heard from:

{subject line}- [Title of assignment/ group project]

 

Hello [group members name],

I hope that you are well.

I am emailing regarding [the name of the assignment/group work]. Our group [has started / is planning to start] working on this assignment and we have not yet heard from you. Our main form of communication at the moment is [provide details- eg. If a Messenger chat, send your Facebook name so the student can send you a friend request, email etc.]. We are keen to hear from you to gain your input into this assignment.

Our next meeting will be [details of your next meeting], and we are hoping to see you there, or to hear back from you via email.

I look forward to your reply,

[Your name]

 

If you have not received a reply after 2 working days, it is reasonable to send the student a follow-up email. If the student still does not reply, you can then reach out to a staff member.

 

Templates for Emailing a Staff Member

 

Emailing a staff member with a question about the assignment:

{subject line}- Question regarding [what assignment the question is about- eg. Question regarding AT1 for SLEXXX)

 

Hello [staff members name],

I hope that your day is going well.

I am currently working on [assignment name for the unit XXX], and I have a question about [insert what specific part of the assignment you are struggling with]. I have already tried [list at least 2 things you have already tried to find the answer to your question- eg. the discussion board, reading the assignment information, talking to peers].

Can you please [clarify/ explain/ help me where to find information on] this please?

I would be appreciative of any help you can provide,

[Your name]

 

E.g. I have a question about:

  • how to submit the assignment.
  • What [specific assignment description means]
  • Where to find [specific information]

 

Make sure you have a thorough look through the assignment resources before emailing a staff member. The discussion boards are usually the best place to look first, as other people will likely have had the same question from you.

If you do email a staff member, give them at least 3 business days (eg. Monday-Friday) to reply. 

 

 

Emailing a staff member about challenges with a group member:

 

{subject line}: Challenges with group member/s

 

Hello [staff members name],

I hope that your day is going well.

I am currently working on [assignment name and unit code]. I am finding it challenging to work with [other members/ a member] of my group. [Given an example of why the group work is challenging. Examples below.]. I/we have tried [give at least one example of something you have tried to do to solve the problem already]. [I would be happy to discuss this in person with you.]

I would be appreciative of any help you can provide,

[Your name]

 

 

E.g.

  • A group member is not coming to your meetings
  • A group member has not completed their agreed part of the assignment
  • Other group members are not including you in discussions
  • You have not heard from your group members

Licence

Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Communication and Teamwork Skills to Support Neurodiversity Copyright © 2025 by Deakin University is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

Share This Book