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Acknowledgement of Country
About the Author
Accessibility Information
Acknowledgements
Introduction
CHAPTER 1. COMMUNICATION SKILLS FOR IT PROFESSIONALS
CHAPTER 2. TEAMWORK & COLLABORATION
CHAPTER 3: PROBLEM-SOLVING & CRITICAL THINKING
CHAPTER 4. TIME MANAGEMENT & ORGANIZATION
CHAPTER 5: PROJECT MANAGEMENT FUNDAMENTALS
CHAPTER 6: PROFESSIONAL ETHICS & RESPONSIBILITY
CHAPTER 7: CUSTOMER SERVICE & CLIENT RELATIONS
CHAPTER 8: CULTURAL AWARENESS AND INCLUSIVITY
CHAPTER 9: LEADERSHIP AND INFLUENCE
CHAPTER 10: PERSONAL DEVELOPMENT
Version History
David acknowledges the support of Griffith University in the preparation of this text.
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